FAQs

To book a complimentary wine tasting, please navigate to our Visit page.

If you can't find a date and time that fits your schedule ... no worries. Just send us an email at info@kingandvictoria.com and we will do our best to accomodate you.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from Debit cards as well as major credit card companies like Visa, Mastercard, and American Express.

Standard delivery usually takes around 5 business days.

If your order hasn't arrived after one week, please contact us and we will look into the details.

For customers living in Ontario, we offer free shipping with a minimum purchase of $150. All other purchases will be charged a flat rate shipping fee of $20.

Yes, we offer free shipping for customers within Ontario with a minimum purchase of $150.

Please contact us directly to inquire about shipping to other provinces or territories within Canada.

Please note that free shipping is not applicable for out of province or international orders. Shipping rates could vary depending on your region.